Yesterday, long-time freelancers Tim Beyers wrote a guest post here explaining why freelancers shouldn’t write for content aggregators, and he singled out Helium as an example.
His post prompted Barbara Whitlock, Helium’s new member outreach manager, to reply. Instead of burying what Whitlock had to say in the comments under Beyers’ post (where you can still find them), I thought I’d keep the debate going by posting them here.
Freelancers considering user-generated content sites like Helium often begin with a healthy skepticism. Those who have earned well previously, as full-time freelancers or journalists, sometimes come with some added baggage: frustration at watching their livelihood shrink and anxiety about what the future will hold for their craft.
Some approach new opportunities on the Internet like Luddites of old, and want to bash against everything they see. Others are more open to adapt to new technologies, and try to hone their craft to new approaches. Economic necessity and a love of writing drive most to take a peek or try out sites like Helium. Many are thriving in this new world of freelance writing.
What’s to be gained and what is at risk in joining sites like Helium.com?
Gains:
- Unlimited opportunities to write on topics which interest you.
- Added revenue streams for writing income.
- Wider exposure and name recognition on the web. Helium has a Google page rank of 7, which means you can use Helium to get your name out there and link to your blog or other writing venues.
- Recognition for your professional credentials, which lifts you above the anonymity of the web.
- Opportunities to connect to gig opportunities for 100s of magazine, website and – increasingly – newspaper publishers.
- Contests, journalism prizes and other seasonal opportunities.
- A supportive writing community, with structures and a unique online culture that make Helium’s expansive writing community personal too.
Risks:
- Non-exclusive articles remain on Helium. You are free to republish on other non-exclusive sites, but you cannot delete or try to use those as exclusive for another publisher.
- Exclusive articles in Marketplace are often ghost-written, and do not usually provide you with clips, just money.
- Addiction – most Helium members have a lot of fun writing with abandon, editing and supporting other writers.
Tim Beyers made some thoughtful comments, through the lens of the traditional publishing world. He got one major point wrong: Helium has paid out over $1 million to writers thus far. Here’s some added information to address his other points:
1. Tim suggested Helium lacks editor support. In fact, Helium has a fleet of editors who help writers. These editors review every newly posted article (this is relatively new). We also have subject matter experts overseeing content areas who have a high sense of ownership over the content there. Finally, we have an open email system where any writer can provide editorial suggestions to writers. Someone sent me one yesterday letting me know that I had a typo and needed to improve the look of my links. Those looking for one-to-one editorial help can write to mentor@helium.com. Many layers of editorial support are available. Some members who dip in but do not participate more expansively at Helium may not know of all these layers of editorial support.
2. Tim mentions a lack of incentive to improve Helium articles once published. However, incentive to improve is built into the competitive model. Leapfrog revisions are not limited, and what encourages writers to improve varies. Many want to improve their rank placement in title groups, and increase writing stars for higher upfront earnings per article. Many learn more tricks of the trade for web writing, and turn back to improve their leads, add more SEO value to their article, add metacontent subheaders, etc. Others just enjoy improving their work.
3. Tim adds concern about writer clips. All the non-exclusive articles writers publish on Helium become part of their visible portfolio, and can be used as clips. If you are selected by a newspaper partner for print publication, these are regular print clips (full byline credit). Our newspapers often provide pdf version in addition to news clips you can cut out yourself from the Sunday editions. With exclusive Marketplace content, it is not guaranteed that you’ll be able to use clips, but sometimes you can find them through search queries.
From a traditional freelance perspective skepticism about writer’s sites like Helium makes sense. But in a world of shrinking traditional freelance gigs, most writers have found they need to grab all the opportunities they can, and through that aggregate they can keep up with their income needs.
Helium isn’t a substitute for a full-time job, but it can be combined with other freelance gigs to provide additional revenue. Plus, the freedom to also write what you want is appealing for many. Often writers want to demonstrate their expertise in an area, and writing a body of articles helps give weight to that.
Lots of options, but realize Helium has additive value for writers who freelance full-time. It’s one revenue stream that can help — and it’s fun.
I’d welcome further discussion on this if anyone is interested: bwhitlock@helium.com.













Tim, Bradley, John and Katie:
This is by far the most impassioned debate EVER to take place on this blog. I appreciate the different perspectives you’ve voiced. I appreciate that we’re hearing from people who’ve worked at Helium, who used to work there and who would never work there. And I especially appreciate that everyone’s continued to discourse in a civil manner when debating what is one of the hottest of hot button issues of our industry. The fact that you’ve chosen to have this debat on this blog – gravy.
Michelle Rafter
Thanks for your comments Rex, it’s good to hear from people with first-hand experience with the site.
Thanks for weighing in on this John. I’ve had a blog post about The Long Tail in my Drafts queue for months. Maybe I need to dust it off and finish it.
I definitely see the Long Tail phenomenon on this blog: the stats charts for most of my posts have that Long Tail look – the bulk of the page views right when it comes out, then a very long tail of views that stretches out over weeks and months. I just counted and so far today, people have read 63 posts, not including my clips page and resume. That means in 1 day, people looked at one fifth of the posts I’ve written since I started this blog in December 2007. And the three posts with the most page views today only accounted for 25 percent of the total page views – definitely a Long Tail phenomenon.
Shows you that if it’s a good product, whether it’s a blog post, novel, song or movie, it’s got a long shelf life.
MVR
Thanks for the info Rex. You said, “I’m also not saying that this will ever be high paying job.” The thing of it is, for people like me who write for a living, it *is* our living, so it has to pay all the bills, and that’s why many long-time freelancers take exception to sites like Helium or avoid them completely.
MVR
John: Thanks for contributing to the conversation with with some specifics – freelancers need to see detail like this to make informed decisions whether or not to work for sites like Helium.
MVR
What you’re talking about are service, or “how to” articles, which could very well be easy to write if it’s an avocation you’re passionate about. But news stories or analysis pieces that take a fair amount of research are not the kind you can crank out in an hour or two – although I’ve worked for newspaper city desk editors who would have loved it if I could.
Michelle Rafter